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Privacy Policy

This privacy statement discloses the privacy practices for the Helmsdale Company. To demonstrate our commitment to your privacy, we disclose our information practices in this document. The Helmsdale Company agrees to notify you of:

  • What personally identifiable information of yours is collected from you through the website
  • The organization collecting the information
  • How the information is used
  • With whom the information may be shared
  • What choices are available to you regarding collection, use and distribution of the information
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under the Helmsdale Company control
  • How you can correct any inaccuracies in the information

Information Collection and Use

The Helmsdale Company is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. The Helmsdale Company collects information from our users at different points on our website.

Registration

In order to purchase products from HelmsdaleCompany.com, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about items that have been purchased, for example an email receipt of the secure transaction or shipping notification.

Order

We request information from the user on our secure order form. Here a user must provide contact information (like name and billing address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to complete a customer’s purchase. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site.  For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site to browse and research our products, but may not be able to place an order. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Sharing

We use Worldpay to bill users for online purchases. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site contains links to other sites.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our order form asks users to enter sensitive information (such as credit card number and expiration date), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the locked icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted to key individuals. Only WhereWiseMenFish.com administrators who need the information to process online purchases are granted access to personally identifiable information.

Finally, the servers that we store personally identifiable information on are kept in a highly secure environment. The data centre is monitored for all aspects of operational security, and environmental conditions. It is equipped with state-of-the-art security and environmental monitoring systems. These systems include:

  • Card readers
  • PINs
  • Biometrics
  • Multiple sensors for intrusion detection

Additional sensors detect variations in temperature and humidity, as well as smoke and other changes in critical system environments.

If you have any questions about the security at our website, you can send an email to enquiries@helmsdalecompany.com

Special Offers

From time to time, our website users will receive information on products, services, and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

 

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